Citizen Group of companies is a young and dynamic media company, with a youthful
and enthusiastic team determined to accomplish the vision of becoming a
World-class Indian Publishing & Online Media.
Citizensindia.com is a leading structured local search, directory and media company
that connects consumers and merchants through trusted content, local expertise and
user-friendly tools. By delivering trusted content citizensindia.com empowers users
to make easy decisions about where to spend their time and money.
Our business philosophy is based on four core values:
Customer Focus
Operational Excellence,
Product Leadership and
People.
We believe that the ultimate identity and success of our company will reside in
the exceptional quality of our people and their extraordinary efforts. For this
reason, we are committed to hiring, developing, motivating and retaining the best
people in the industry.
Our mission is to be World-class Indian Publishing & Online Media benchmarking
ourselves against international standards and best practices in terms of product
offerings, technology, service levels, risk management and audit & compliance.
The objective is to build sound customer base across distinct businesses so as to
be a preferred Yellow Pages & Call Centre Services for target retail and wholesale
customer segments, Professionals, Industries & Other Small & Medium enterprises
so as to achieve a healthy growth in profitability, consistently & business
in crores. We are committed to do this while ensuring the highest levels of ethical
standards, professional integrity, corporate governance and regulatory compliance.
Our business strategy emphasizes the following :-
1. Increase our market share in India's expanding Yellow Pages & Call Centre
Services industry by following a disciplined growth strategy focusing on quality
and not on quantity and delivering high quality customer service.
2. Leverage our technology platform and open scaleable systems to deliver more products
to more customers and to control operating costs.
3. Develop innovative products and services that attract our targeted customers
and address inefficiencies in the Indian advertising sector.
4. Focus on high earnings growth with low volatility.
COMPANY PROFILE
Citizen Group of Companies
Citizen Infoline Ltd.
Inception: 1994 & 1996.
PROMOTER DIRECTORS
Mr. O. P. Jain & Mr. T. S. Jain.
The Promoters of Citizen Group Mr. O. P. Jain & Mr. T. S. Jain were initially
involved in Textile business and later diverted their business to Finance and Investment
sector.
The Promoters have formed a company called "Citizen Securities Limited"
in year 1994 for the finance and investment business and came out with a Public
issue aggregating Rs. 322 Lacs in year 1995 which was oversubscribed by 108 times.
Further in year 1996 they constituted another company named "Citizen Amusement
& Organizers Ltd" for real estate business.
Later in year 1997 the Group has diversified its business in to "INFORMATION
TECHNOLOGY" in association with A & M Communication Pvt. Ltd. and has launched
Tele Information Service on Telephone no. 211 2222 in Ahmedabad city. The revolutionary
concept that has changed the way people buy Products & Services.
After detail research & exploration in the field of advertising and communication,
The group has launched first of it's kind Yellow Pages with two additional features
for the first time in India with the brand name of "Citizen's
Yellow Pages" having assistance of Call Centre and inbuilt Telephone
Diary in year 2001.
These two new !! features in the field of Yellow Pages
added by Citizen group has made the Yellow Pages more frequently used and covered
lots of negative points and limitation the print media. It's the one and only
Yellow Pages in India with online help. The Yellow Pages is having backup of Call
Centre which helps it's users to find any Products or Services from The Yellow
Pages and the inbuilt Telephone diary in the Yellow Pages make the Yellow Pages
frequently used, that is how the advertisers of Yellow Pages gets more business
compare to other Yellow Pages.
Subsequent to this features company started first of its kind Yellow Pages website
with the help of which user started getting information of products and services
online. Addition to this was the customers display advertisement available online
which helped them to generate more business.
The company has started its first branch from Ahmedabad city and after getting great
success of the unique Yellow Pages and iNFOLINE Services in Ahmedabad,
The company has started branches in others cities i.e. Mumbai, Chennai , Pune, Vadodara,
Surat & Rajkot .
FUTURE EXPANSION PLANS:
The company is highly optimistic about its future expansion of business and planning
to start branches of Yellow Pages and iNFOLINE Services in all Metro and other big
cities of India and abroad too. The upcoming Branches in India are Delhi, Kolkatta,
Bangalore, Hyderabad, Nagpur, Nasik, Chandigarh, Kanpur, Lucknow, Jaipur, Jodhpur,
Indore, Bhopal, Cochin, Coimbatore etc.
OUR MISSION STATEMENT:
To develop the India's largest yellow page network. In doing so, consumers will
be able to find a business or service with ease. Our goal is to deliver a simple
to use information resource which is both enjoyable and informative. Further, We
are looking forward to match the needs of the advertisers who require smart solutions
to their business essentials. Our Strength lies in our power to apply knowledge
and expertise in Customer satisfaction. It is not surprising to say that everyday
we generate business worth crores
